Privacy Policy

At Trixie Store, we value your privacy as much as we value the comfort of your feline companions. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website catcareonsale.com or purchase our premium cat care products.

1. Information We Collect

Like carefully selecting ingredients for our specialty cat foods, we only collect information necessary to provide exceptional service:

• Personal Information: When you make purchases of cat carriers, litter, or designer cat trees, we collect your name, shipping address, email, and payment details.
• Transaction Data: Details about your orders of wet/dry cat food, supplements, or treats, including purchase history and preferences.
• Technical Information: IP address, browser type, and device information to optimize your shopping experience.
• Communication Data: When you contact our cat-loving support team, we keep records of those interactions.

2. How We Use Your Information

We handle your data with the same care we use when shipping temperature-sensitive cat supplements:

• Process orders for premium cat products and arrange international shipping
• Provide personalized recommendations for cat trees, scratchers, or specialty foods
• Improve our website functionality and product offerings
• Send order confirmations and shipping updates (because we know you’re eager for those Japanese cat treats to arrive)
• Prevent fraud and enhance payment security
• Comply with legal obligations (just as we comply with international pet product standards)

3. Data Sharing & Disclosure

We treat your data like our exclusive Parisian-designed cat products – with discretion and only shared when necessary:

• Payment Processors: We share transaction details with PCI-DSS compliant partners like Visa, MasterCard, and PayPal to complete your purchases.
• Shipping Providers: Only the minimum required information is shared to deliver your cat carriers, litter, or cat trees worldwide.
• Legal Requirements: When required by law, such as for customs declarations for international shipments.
• Service Providers: Carefully vetted partners who help operate our website and business, bound by strict confidentiality agreements.

We never sell your data to third parties – your information is as protected as our premium cat supplements in transit.

4. Data Storage & Security

We protect your information with the same dedication we apply to sourcing dust-free cat litter:

• All data is stored on secure servers with limited access
• SSL encryption protects your information during transmission
• Payment details are processed through PCI-DSS compliant systems – we never store full credit card numbers
• Regular security audits ensure ongoing protection

While we implement these military-grade security measures, no online transmission is 100% secure. We encourage using strong passwords and monitoring your accounts.

5. Your Rights & Choices

You have control over your information, just as you control your cat’s diet with our specialty foods:

• Access & Correction: You may review and update your account information at any time.
• Data Portability: Request a copy of your personal data in a machine-readable format.
• Deletion: You may request deletion of your account data, subject to legal retention requirements for transactions.
• Marketing Preferences: Opt-out of promotional emails while still receiving essential order communications.

6. Cookies & Tracking Technologies

Like cats leave subtle paw prints, our website uses cookies to enhance your experience:

• Essential Cookies: Necessary for shopping cart functionality and secure checkout.
• Performance Cookies: Help us improve site performance and loading speeds.
• Preference Cookies: Remember your language and currency preferences for international shopping.
• Analytics Cookies: Help us understand how cat owners navigate our site to improve product placement.

You can manage cookie preferences through your browser settings, though this may affect certain features like one-click checkout for repeat purchases of cat treats.

7. International Data Transfers

As a global retailer of premium cat products, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and maintain the same high standards of protection.

8. Children’s Privacy

Our products are for feline companions, not children. We do not knowingly collect information from individuals under 16. If you believe a child has provided us with information, please contact us immediately.

9. Policy Updates

We may update this policy as our business evolves, just as we regularly update our selection of cat supplements and designer cat trees. Significant changes will be communicated to our valued customers.